Benefits of Servicing your Vehicle at a Dealership

Your car is going to need repair at some point in its life. When a part needs replacing, you have a few options in terms of where you can go to get the work done. You can go to anyone from an alley mechanic to a corporate car repair chain, but you don’t always know how well the mechanic was trained, or if they even have the right tools for the job. The dealership is another option for repair, but much is made about the cost of going to the dealership for repairs. The fact is, our repair department at Greenway Kia of Hickory Hollow in Antioch, Tennessee is competitive in terms of pricing, offers service from highly trained technicians, and you get peace of mind knowing that your car runs like it should afterwards.

Work is Performed by Auto Technicians Trained by the Manufacturer

The only type of car that’s worked on at Greenway Kia of Hickory Hollow is the Kia. What that means for you is that the technicians who work on your Kia, no matter what the model is, are experts in all things Kia. An independent mechanic won’t have the same kind of experience working on Kia cars primarily because they have to be skilled in servicing all makes and models of cars. They’re more likely to make an error that doesn’t fix the issue, and can make it worse. The service department at our Kia dealership is much less likely to make mistakes because they have intimate knowledge of the workings of Kia cars.

The Work is Done Right the First Time

The service department at our Kia dealership is equipped with the latest in automotive tool technology for working on Kia cars. Using the latest diagnostic tools enables the automotive technician to pinpoint a problem with accuracy, and repair it with the least amount of disruption to your car. It also means lower costs for you because the technician spends less time figuring out what’s wrong and gets to repairing the issue quickly.

Repair Service You can Trust

Greenway Kia of Hickory Hollow has a reputation to uphold, and we can’t if we’ve got a service department that has a reputation for poor repair work. We want our customers to drive away with peace of mind and feeling secure about the repairs. That means we have to do our very best to fix your car to manufacturer standards so your car runs the way you expect it to. As much as we like to see our customers, we don’t want them coming back repeatedly for the same repair.

Your Car Gets the Parts It Needs to Run Right

One of the secrets to fixing a car right is to use original equipment manufacturer, or OEM, parts. Our service department only uses OEM parts on your Kia in order to ensure that the car runs according to manufacturer standards. When we remove a part that’s original to your Kia model, we replace it with the same part. Your car will run the way it’s supposed to because it’s been repaired with a part that is an exact match. This is what sets the service department at the dealership apart from other repair places.

Oftentimes, independent repair shops go with non-OEM equipment to save money for the customer. However, non-OEM equipment doesn’t always come with a warranty or guarantee, and you may be out of pocket if the part breaks or causes damage to your engine. In order for you to keep your Kia running right, bring it to our service department for true and correct repair and skip the independent mechanic.

All Work and Parts are Guaranteed

At Greenway Kia of Hickory Hollow, we guarantee our service and the parts we install in your car. Our service department staff will go over the warranty and guarantees of our parts and service with you so you know what to expect if our repair or part breaks down during the warranty period. We want you to feel confident in our service, and we’re willing to go the extra distance to provide the best possible customer service.